0w20 Privacy Policy — User Information Protection
Your privacy is our priority. This page explains how 0w20 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Last updated: 2026
Information We Collect
When you register and use the 0w20 platform, we collect various types of information to ensure that the services we provide are secure, personalised, and relevant to you. The types of information collected are as follows:
Your full name, email address, phone number, date of birth, and identification details provided during registration. This information is used to verify your identity and manage your 0w20 account.
IP address, device type, operating system, browser type, and language settings. This information helps us optimise how the platform displays on your mobile device and detect any suspicious activity.
Transaction details including payment method (GrabPay, TnG, FPX), amount in Malaysian Ringgit (RM), and transaction time. We do not store full card numbers — sensitive financial data is processed through secure third-party payment providers.
Login records, betting history, games played, account setting preferences, and interactions with the platform. This data is used to enhance the user experience and detect any irregularities.
How We Use Your Information
0w20 uses collected information solely for legitimate purposes related to platform operations. We do not sell your personal information to any third party for marketing purposes.
The information we collect is used for the following purposes:
- Verifying user identity and processing account registrations
- Securely processing deposits and withdrawals in Malaysian Ringgit (MYR)
- Providing accurate and effective customer support
- Sending important notifications related to your account, promotions, and platform updates
- Complying with legal obligations and regulatory requirements applicable in Malaysia
- Detecting and preventing fraud, money laundering, and activities that violate the platform's terms
- Enhancing the overall functionality and experience of the 0w20 platform for all users
Use of Cookies and Tracking Technologies
The 0w20 platform uses cookies and similar tracking technologies to enhance website functionality and deliver a more personalised experience to each user.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and account security. These cookies cannot be disabled.
- Performance Cookies: Collecting anonymised data on how users interact with the platform to help us identify areas for improvement.
- Functional Cookies: Storing user preferences such as language and display settings to provide a smoother experience on your next visit.
You can manage your cookie settings through your browser. However, disabling essential cookies may affect the functionality of the 0w20 platform.
Data Storage and Security
0w20 employs strict technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or accidental disclosure.
Among the security measures we practise:
- SSL/TLS encryption for all data transmitted between your device and our servers
- Password storage in encrypted format using secure algorithms
- Internal access to user data is restricted only to staff who require it to carry out their duties
- Continuous monitoring for suspicious activity and unauthorised access attempts
Your information is retained for as long as your account is active or as required to meet our legal obligations. Once an account is closed, your data will be held for a specified period before being securely deleted in accordance with our data retention policy.
Data Sharing and User Rights
Sharing with Third Parties
0w20 does not sell or rent your personal information. We only share data with third parties in limited circumstances and for legitimate purposes, including payment service providers that process your MYR transactions, regulatory authorities where required by law, and technical partners who assist in operating the 0w20 platform under strict confidentiality agreements.
User Rights Over Personal Data
As a Malaysia-based 0w20 user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you can request that we correct it.
Under certain circumstances, you may request the deletion of your personal information, subject to applicable legal obligations.
Changes to This Privacy Policy
0w20 reserves the right to update this Privacy Policy at any time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to the 0w20 support team. We are committed to responding to all enquiries within a reasonable timeframe. Support email: [email protected]. You may also refer to our FAQ page us for quick answers to common questions about privacy and account security.
Your Privacy, Our Priority
Sign up for a 0w20 account today and enjoy an online entertainment platform that fully respects your privacy.